Addetto/a caffetteria per bar caffetteria

Excellent experience at Starbucks in Bolzano, especially because of Giulio, who was very kind and spoke perfect English. He was willing to write my Filipino name correctly on the cup, which is not a given. It's always a pleasure to stop by Starbucks before work!

Staff is slow than slow. They where not even able to process the orders in the right order. When they processed the orders of people arrived later than me after a 20 minutes wait Ieft without picking up my paid coffee. If that‘s the service quality Starbuck‘s stands for then they can close their store immediately.

A really nice place and good coffee just the service is a bit slow but for the rest really good!!

I am writing to formally complain about the appalling service I experienced at your shop today.
I placed my order **30 minutes before my train departure**, which should have been more than enough time.
There were **four staff members** present, yet only one was making drinks while the others were idling. To make matters worse, the orders were not processed in sequence.
**Two teams who ordered after me received their drinks first.** Due to this ridiculous delay and lack of organization,
**I had to leave without my drink to catch my train and wasn't even given a refund.**
As a traveler, I have now lost both my money and the product I paid for. I demand an immediate refund for my unfulfilled order. Please let me know the process for this compensation right away. I do not intend to let this slide."

Service is slow and they often mix orders… quality of food and drinks would be excellent otherwise

Lavora conStarbucks - Bolzano

Bolzano

Starbucks - WaltherPark, Via Dr. Julius Perathoner, Bolzano, BZ, Italia

Chi siamo

3/5

(82 recensioni)

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Addetto/a caffetteria per bar caffetteria

Starbucks - Bolzano

Starbucks - WaltherPark, Via Dr. Julius Perathoner, Bolzano, BZ, Italia

Addetto caffetteria

6

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