Staff is slow than slow. They where not even able to process the orders in the right order. When they processed the orders of people arrived later than me after a 20 minutes wait Ieft without picking up my paid coffee. If that‘s the service quality Starbuck‘s stands for then they can close their store immediately.

I am writing to formally complain about the appalling service I experienced at your shop today.
I placed my order **30 minutes before my train departure**, which should have been more than enough time.
There were **four staff members** present, yet only one was making drinks while the others were idling. To make matters worse, the orders were not processed in sequence.
**Two teams who ordered after me received their drinks first.** Due to this ridiculous delay and lack of organization,
**I had to leave without my drink to catch my train and wasn't even given a refund.**
As a traveler, I have now lost both my money and the product I paid for. I demand an immediate refund for my unfulfilled order. Please let me know the process for this compensation right away. I do not intend to let this slide."

A really nice place and good coffee just the service is a bit slow but for the rest really good!!

Service is slow and they often mix orders… quality of food and drinks would be excellent otherwise

We had a very pleasant coffee, long time I didn’t had Starbucks, and Giulio made sure to make it yummy and tasty 🤍thank you Giulio for the experience you

Lavora conStarbucks - Bolzano

Bolzano

Starbucks - WaltherPark, Via Dr. Julius Perathoner, Bolzano, BZ, Italia

Chi siamo

3/5

(99 recensioni)

Orari di apertura

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