Pizzeria situata in Via Filadelfia 271/B a Torino, offre pizze da asporto e consegna a domicilio.

The products were inedible to say the least.
I ordered two pizzas and the chiacchiere.
Sour tomato, rubbery mozzarella, everything completely disconnected from the dough.
The "cold cuts," if you can call them that, were shoddy, cheap, and rubbery, adding the final blow to a palate-crushing experience.
The "chiacchiere" were like chewing a bubble bath soaked in oil (of dubious origin).
Not to mention the scamorza, whose consistency was comparable to the sole of a safety shoe.
All for the modest sum of €30.
P.S. Total disappointment.

Ordered on Just Eat, arrived on time. Prices are average, and I have to say the pizza is very good—you can tell it's a light dough, and they use quality ingredients. The farinata, on the other hand, is nothing special. I'll definitely order again, because it's among the best I've had in the area!

We've relied on this pizzeria for a long time.
We left six months ago, dissatisfied, especially with the service.
The pizza, above all, is mediocre.
With the old management, there were never any problems; as soon as they heard my voice, they remembered everything by heart and were always kind and punctual.
With the new management, which has been in place for about two years (I think), there have been problems on several fronts: terrible, disorganized, and unpunctual. I repeat, mediocre pizza.
Both the previous and new managers knew that we are three disabled people in the family with severe disabilities (Law 104, art. 3, paragraph 3).
Anna's kindness, when she answered the phone, seemed genuine; she had simulated a quasi-friendly relationship.
Every time I called to place an order, she would say, knowing that I was sick (I am a disabled person, as I wrote above), "I'll take your phone number so we can talk."
He never did it, it was just a way to create a rapport and keep me happy as a customer.
Never a text, never a phone call.
Only empty promises, what a disappointment!
But let's move on to the pizzeria's critical issues.
The problem is that information isn't getting through correctly to the pizza chefs (or isn't being received by those taking phone orders).
In over a year under new management, one mistake after another.
In a year, it's unacceptable that the wrong pizzas arrive.
It's unacceptable, period, and the fault lies with the inattentive and unorganized management.
The "problem" was always my pizza, which had never been a problem at any other pizzeria. Incredible.
And here, written in clear letters, is my pizza: white buffalo mozzarella (white means without tomato sauce, not with sauce, since I can't digest it), with the addition of fried eggplant and prosciutto ham placed on the pizza immediately after baking. Not burned.
So many words, so much simplicity. It doesn't seem like an impossible pizza to me. For them, only for them, always mistakes, even the tomato sauce, which (and they knew it) I can't stomach.
No one has ever made a mistake, only them.
I repeat, it's unacceptable that chaos should arise over a pizza that at my trusted pizzeria in Scalea they learned by heart the first time... never, and I mean never, wrong, in Scalea or at other pizzerias.
That's the difference between professionalism and distraction.
With the last orders (we made 2 a week for a total of 6 pizzas), the situation deteriorated: even more mistakes and unacceptable delays.
On the last order, precisely because of the tomato sauce, yet another mistake, I ended up with the riopan.
And I ate a pizza that was not only wrong (after more than a year, more than a year, let's face it), but a pizza that I don't like and makes my stomach hurt.
Since then, another beach.
Also because the pizza is decent, but it's nothing special, it's mediocre.
I thank you for the freebies you send every now and then to make up for mistakes, but I would have preferred attention and care over freebies.
The end. Now, off to another beach, where there are never any mix-ups.

Unfortunately, it was a truly disappointing experience. We had arranged for the pizzas to be delivered at a certain time, but the delivery man arrived 45 minutes early without even notifying us. After reporting the problem, the pizzas were brought back cold on the second delivery, and to make matters worse, the order was also incorrect.
I called to explain the mix-up, but the clerk didn't even apologize, demonstrating a total lack of customer service.
It's a shame, because we expected a much better service. I will definitely never order from this pizzeria again.

Lavora conLe Comiche a casa

Torino

Via Filadelfia, 271/B, 10137 Torino TO, Italy

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4.2/5

(285 recensioni)

Pizzeria situata in Via Filadelfia 271/B a Torino, offre pizze da asporto e consegna a domicilio.

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