Good service the staff are nice the store is clean will be back here again

Very crowded, and long waiting times. But tasty.

I’m very disappointed. I have been a fan of KFC, one of the best fried chicken in my opinion. Therefore, I was very happy to have a KFC finally open in Livorno. Today was the second time I bought from the Livorno restaurant, the first one I had no problem. We only noticed that the flavour of the chicken is a bit bland compared to the ones we bought in Rome or Firenze.
This morning, I went there and ordered a bucket of COB original, 6pieces. I specifically asked for “senza petto”. When it arrived I saw that I would need more chicken, so I ordered another 2 pieces, specifically asking for “sovra cosce”, which they answered that there were none, only wings available. So, I said, if I’m willing to wait, can they make them for me. On which they agreed to and told me to wait for 15 minutes, and I did. When I arrived at home, to my despair, there were NONE of ‘sovra cosce’ nor ‘cosce’. There were only breast/petto ( which I already specifically asked not to have) and wings. You have to understand that we have preferences and I DON’T eat breast meat. So, my purchase at your restaurant was a TOTAL DISAPPOINTMENT. Please do improve your services. I understand that sometimes it’s not always possible to give what we asked for, but at least when YOU already said that you are going to give something, you keep your words.

Chicken too salty... few customers but still waited long time for a simple order.. i noticed even i order first i always served last..
Wifi not working..

Lavora conKFC - Livorno

Livorno

KFC, Piazza Grande, Livorno, Italia

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4.4/5

(775 recensioni)

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