Gelateria Pinguino Reale è una gelateria artigianale situata a Frattamaggiore, nota per la qualità dei suoi gelati e la cortesia del personale.Altro punto vendita a Casoria strada statale 87 sannitica,60,80027 Casoria 

I visited this Casoria location last Saturday, having already tried their graffa at the Frattamaggiore location, where I always get excellent service. Confident I'd be satisfied with this location as well, I ordered two graffes, one pistachio and one white chocolate. Too bad they didn't even offer these fillings!
I've never seen graffes filled by inserting the dispenser nozzle into the end of the graffa, not taking into account the resistance of the dough and the fact that the filling would just sit there, rather than puncturing it every now and then to distribute it evenly.
Bottom line: I paid €7.50 for two filled graffes on the receipt alone. The service and customer communication definitely need improvement!

I had reserved a large number of products, but the service was handled terribly. In addition to the obvious poor service, the girl at the register was rude, impolite, and completely unwilling to find a solution, as if the problem wasn't hers. It's a real shame for the guys behind the counter, Carlo and the other girl, who do what they can but are clearly penalized by a total internal disorganization that's beyond their control.
Such unprofessional attitude toward customers is unacceptable. Until management and respect for those who book and pay are improved, I can't recommend this place.

A place with meticulous attention to detail; a wide range of excellent quality products, including those for celiacs and lactose intolerants, for both hot and cold dishes and ice cream.
I've tried their fruit flavors, which are delicious, made with at least 75% fruit and also dairy-free.
The graffa is also a must-try; it melts in your mouth, like a cloud.
I highly recommend it!
(The flavors in the photo are: strawberry grape, watermelon, and cantaloupe melon)

Terrible experience. The brioche was incredibly expensive, especially considering supermarket quality (€4.50), and it was cold. The croissants were frozen. I'd been there before and was happy the first time, but now I'm disappointed, both in terms of price and quality.

Exceptional gelato and donuts! The staff is always smiling and friendly! I'd say it's a must-visit for unique delicacies.

Lavora conGelateria Pinguino Reale Casoria

Casoria

Strada statale 87 sannitica, 60, 80027 Casoria NA, Italy

Chi siamo

4.1/5

(38 recensioni)

Gelateria Pinguino Reale è una gelateria artigianale situata a Frattamaggiore, nota per la qualità dei suoi gelati e la cortesia del personale.Altro punto vendita a Casoria strada statale 87 sannitica,60,80027 Casoria

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